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Commonwealth Bank Emergency Assistance Package

Grant Closes: Ongoing Value: Varies Run By: Commonwealth Bank Further Information: https://www.commbank.com.au/support/emergency-assistance-package.html

You may be able to access a range of tailored support options if you or your business are impacted by a natural disaster, pandemic or other disruptive or unforeseen event.

Support for individuals:

  • Customised payment arrangements such as the option to defer loan repayments
  • Waived fees and charges
  • Temporary overdrafts, additional loans or emergency credit limit increases (subject to credit approval)
  • Early access to Term Deposits
  • Emergency accommodation assistance for Residential Home Insurance customers whose homes have been damaged by bushfire, flood or storms
  • Expedited home and contents insurance claims

Support for business customers:

  • Deferred business loan repayments for eligible* business customers.
  • Refund of merchant terminal fees for up to 90 days or waiver of merchant terminal non-return fees for eligible^ business customers
  • Specialised tailored support for larger business customers
  • Early access to Term Deposits, Cash Deposit, Farm Management Term Deposit and Business Investment accounts

If you have a Relationship Manager they will be able to discuss the support options available to you, or you can call our dedicated Business Financial Assistance team, available 24/7, on 13 26 07.

Broker Emergency Assistance Package
Eligible Brokers who have been significantly impacted by the flood emergency in Victoria, New South Wales or Tasmania are encouraged to contact their Relationship Manager to help them understand their options and how to apply for assistance.

Last Updated: 16th of October 2022
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Armidale NSW 2350
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