Assistance for Natural Disasters

You may be eligible for up to 12 months free mail redirection if a major natural disaster impacts your mail delivery. Australia Post will let affected residents in the region know if this is available .

If you and/or your small business are impacted by floods in October 2022, they can help you with free mail redirection. Call in to your nearest Post Office for more information and to apply.

If you have been impacted by a natural disaster which is making it difficult to manage your payments and obligations with Revenue NSW, we can offer a range of options to help you based on your specific circumstances.

These may include:

• extending payment or lodgement time frames
• arranging payment plans
• lifting licence or registration sanctions
• putting debts on short term hold
• assisting with hardship applications
• considering the emergency situation when assessing requests for review.

You can apply for an additional Child Care Subsidy for Temporary Financial Hardship due to a natural disaster.

If your home or essential household contents were damaged or destroyed by a natural disaster, you may be eligible for the Disaster Relief Grant for individuals.

The financial assistance is provided to help people to recover from the effects of a disaster and re-establish a basic standard of living. It is not provided to replace insurance or compensate for losses.

The grants assist low-income residents who have no other means of restoring their homes to a safe and habitable condition following a disaster event.

Assistance falls into two categories: 

1. Essential Household Contents Grants to assist with the cost of re-establishing essential household items considered necessary to maintain a basic standard of living.
2. Structural Grants as a contribution toward essential structural repairs to homes for households unable to meet the cost of repairs. The Structural Repair Grants are commonly delivered in the form of either grants to contribute toward essential structural repairs to homes or full rebuilds of property which has been rendered uninhabitable. 

If the natural disaster event has caused damage to a temporary dwelling, assistance provided will depend on the type of temporary dwelling. There are several types of temporary dwelling support available, including support for people living in caravans, houseboats and relocatable homes and rough sleepers.

If you're unable to return to your home due to the floods and need support to enter the private rental market, you can contact the Department of Communities and Justice (DCJ) Housing Contact Centre. A rental bond loan and a grant for advance rent may be available.

• Rentstart Bond Loan – An interest-free loan where you can apply for up to 100% of a rental bond. In exceptional circumstances, Housing NSW may provide a loan of up to 100% of the bond. Your repayment plan is based on how much of your income is spent on rent.
• Advance Rent – A grant that's provided to clients who already have a Rentstart Bond Loan, but are finding it difficult to meet the set-up costs of their tenancy. It's also available to help clients who are moving into caravan parks, or registered boarding houses and hostels where a deposit is needed, rather than a bond having to be lodged with the Bond Board. In this instance, up to 100% of the key money, or security bond, or other deposit is provided. Advance Rent is a grant and doesn't need to be repaid.

If you’ve been affected by a bushfire, storm or flood, we can help you with everyday legal problems including insurance claims and disputes, financial hardship, tenancy and Centrelink.

An Early Resolution Assistance (ERA) approval of $2000 in professional fees is available for legal services and up to an additional $5000 is available for disbursements. Funding extensions are available in reasonable circumstances. An eligible business or primary producer with more than one bushfire related legal matter may receive more than one approval for legal services and related expenses.

Eligible LGAs in the Northern Inland are:

• Armidale
• Glen Innes Severn
• Inverell
• Tenterfield
• Walcha

The funding is available for legal issues including, but not limited to:

• Insurance disputes
• Commercial leases
• Contract disputes
• Planning and building law
• Local Government disputes
• Entitlements to government grants and schemes
• Credit and debt
• Banking
• Fencing issues
• Property law
• Employment law issues for employers

To be eligible for funding under the Scheme, the applicant must be:

• A primary producer or small business owner.
• With a farm or business located in a designated LGA.
• With a legal issue arising from the 2019/2020 bushfire season in one of the designated LGAs.

he NSW Government is offering $50,000 interest-free loans to primary producers to implement systems and management practices that enhance the sustainability of their farm business. The loan term is seven years and there are no repayments required in the first two years.

This loan will fund:

• The transport of stock, fodder and water
• Genetic banking of breeding herds
• Installation of on-farm fodder and water infrastructure
• Activities that promote profitability and resilience as a result of the on-farm investment

The Farm Innovation Fund provides low interest loans to helps farmers to:

• Improve farm productivity by reducing risks and improve efficiencies by building fodder and grain storage facilities, sheds, fencing, roadworks and solar power conversions.
• Manage adverse seasonal conditions by improving water efficiencies with irrigation systems, cap and piping of bores, new dams, install water tanks and desilting of ground tanks.
• Ensure long term sustainability by increasing the viability of a farm business and improve pasture and soil health, plant trees for shade and wildlife corridors, eradicate weeds, flood proof property and fence riverbanks.