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Westpac Disaster Relief Package

Grant Closes: Ongoing Value: Varies Run By: Westpac Further Information: https://www.westpac.com.au/about-westpac/sustainability/initiatives-for-you/customers-disaster-relief/

Westpac has announced that its Disaster Relief Package is available for customers who are suffering hardship as a result of the recent disasters. Westpac's Disaster Relief Packages aim to offer immediate practical help to assist customers to manage the impact of natural disasters on their finances.

Depending on the nature of disasters, our Disaster Relief Packages generally offer the following:

Home loan and insurance customers

  • Affected customers with Westpac home loans may apply to defer repayments for up to three months.
  • Affected Westpac customers with Home and Contents insurance can make a claim online 24/7
  • Affected Westpac customers with Car insurance can make a claim online 24/7

Credit cards, term deposits and personal loans

  • Affected credit card customers may apply to defer repayments to their card for up to 90 days.
  • Westpac will waive interest rate adjustments for affected customers wishing to withdraw term deposits.
  • Customers experiencing severe hardship may also be offered a halt on all interest accrual on unsecured credit products for a period of up to three months.

Business customers

  • Apply online for Disaster Relief Package
  • Affected businesses with existing loans can request loan restructuring without incurring the usual bank establishment fees.
  • Affected business customers with merchant facilities are eligible to receive assistance including monthly terminal access fee refunds for up to three months. Contact us to find out if you are eligible on 1800 029 749.
Last Updated: 16th of October 2022
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